Questions you may have.

Usually not. If your lock or barrier can be opened by a relay output, Gagent connects to it. We look at your gate together in the first meeting.

Gagent is mounted next to the gate and connected to the lock or barrier. Your site’s blocks and flats are entered in the panel and residents are added to the app. At the end we try the gate together.

No. The gate opens with a recognised face, a one-time code, a valid guest QR invitation, a registered number plate, the resident’s approval or the guard’s decision. Nobody can open it from the panel, the manager included.

It asks again. If it still can’t understand, the call passes to a security guard. If no guard can be reached either, the visitor is told so and the site management is notified.

No. Gagent handles the routine welcome at the gate, and the decision stays with your guard. Gate calls come to the phone of the guard on duty.

No, it is optional. The face registration screen asks for the resident’s explicit consent, and those who don’t want it get in with the one-time code on their phone.

Registration photos are not kept, only a numeric template is derived from them. Each time someone passes the gate by face, a photo of that moment is stored on the server with the entry record. A face registration is deleted whenever asked, and a deleted face is no longer recognised at the gate.

Personal data is processed on Gagent’s servers running on Google Cloud. Some parts, such as the spoken greeting, the assistant and notifications, work with providers abroad, and the privacy policy lists which data goes to which provider. Face data also needs explicit consent under Turkey’s data protection law (KVKK), and we talk through your site’s own obligations together in the meeting.

It answers your questions from your site’s own records. Ask “Who hasn’t paid July’s dues?” and the list is in front of you. It also fills in the form you ask for. You keep the final say: nothing is saved until you approve it.

To answer gate calls on their phone and see their dues, residents need to use the app. In a flat where nobody uses it, an unanswered gate call moves to the guard on duty. Site management opens the accounts, and the flat owner adds their household. If a resident forgets their password, the manager resets it.

Yes. If they have registered their face, they don’t need to take out their phone to get through the gate. When something is wrong, they call the guard on duty with the button in the app.

Yes. Flats, residents, balances and past collections come in from Excel or CSV. You first see a trial report that saves nothing, and if the file has a faulty row, nothing is written.

The resident, management staff and security apps work in Turkish, English, German and Arabic. The management panel and the spoken greeting at the gate are in Turkish.

By the size of your site, the number of gates and what you need. Once we know your site, we give you a clear quote.